Reference

How 99nbaji Handles Your Personal Information

This Privacy Policy explains exactly what data 99nbaji collects when you use your account, how we use it, and the choices you have. Access to our platform depends on your local law and eligible regions in Bangladesh.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device dataYour right to request changes

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or delete your personal data, or if you have a question about how we handle your information, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as promptly as we can. Please include your registered email address or phone number so we can locate your account.

Live Chat Open the chat widget inside your account dashboard to raise a privacy request. We handle data queries the same way we handle account issues — by account, not by queue number.

Email Support Send your privacy request to our support email address listed in the footer. Include your registered phone number and the nature of your request so we can action it without delays.

Account Settings Some data preferences — such as marketing communication opt-outs — can be adjusted directly inside your account settings on both mobile and desktop without contacting support.

What Information We Hold and Why

99nbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 99nbaji, we collect the details you submit during registration — your name, email address, phone number and date of birth. When you make a deposit or withdrawal via bKash, Nagad or Rocket, we log the transaction reference, amount and wallet

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number linked to that payment. We do not store your bKash PIN, Nagad PIN or Rocket PIN at any point — those stay between you and your mobile wallet provider. We also collect device and session data: your IP address, browser type, operating system and the
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pages you visit inside the platform. This helps us detect unusual login attempts and keep your account secure. If you contact our support team, we keep a record of that exchange to improve how we respond in future. All data handling is subject to applicable law
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in Bangladesh and eligible regions. We do not sell your personal information to third parties for marketing purposes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply consistent data practices across every part of the platform — from how your bKash deposit record is stored to how long we keep your account history. Here is what that looks like in practice.

Payment Data Storage Deposit and withdrawal records tied to bKash, Nagad and Rocket are stored in encrypted form. We keep them for as long as your account is active and as required by applicable financial record rules.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Account Security Steps Login attempts trigger an OTP sent to your registered phone number. If we detect a login from an unfamiliar device or IP address, your account may be temporarily held pending your confirmation.

Data Retention and Deletion You can request deletion of your personal data by contacting support. We will process the request in line with applicable law — some records may be retained where legally required before full removal.

Common Questions About Your Data at 99nbaji

These are the questions we hear most often about how we handle personal information. If your question is not here, reach out via live chat or support email.

We collect your name, email, phone number and date of birth at registration. Payment details like your bKash or Nagad wallet reference are added when you make your first transaction.

We do not sell your data. We may share it with payment processors like bKash, Nagad or Rocket to complete transactions, and with service providers who operate under confidentiality agreements with us.

Yes. Contact our support team via live chat or email with your registered phone number. We will identify your account and provide a summary of the personal data we hold on file.

Retention periods depend on applicable law in Bangladesh and eligible regions. Some financial transaction records may be kept beyond account closure as required before any full deletion is completed.

Go to your account settings on mobile or desktop and adjust your communication preferences there. You can also ask our support team to update those preferences on your behalf.

No. We never store your bKash, Nagad or Rocket PIN. Those credentials stay between you and your mobile wallet provider. We only log the transaction reference and wallet number associated with each payment.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions Account99nbaji Login

How 99nbaji Handles Your Personal Information

How to Reach Us About Your Data

Data Handling, Cookies and Account Security

Common Questions About Your Data at 99nbaji

01 What personal data does 99nbaji collect when I register?

02 Does 99nbaji share my data with third parties?

03 Can I request a copy of the data 99nbaji holds about me?

04 How long does 99nbaji keep my account data after I close my account?

05 How do I opt out of marketing messages?

06 Is my bKash or Nagad PIN ever stored by 99nbaji?

Privacy Policy

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