Reference

How 99nbaji Handles Your Personal Data

Your account information — including your wallet details for bKash, Nagad, and Rocket — is handled with a clear set of rules that you have the right to understand fully.

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99nbaji How 99nbaji Handles Your Personal Data
HOW WE PROTECT YOU

Our Data Protection Practices

We approach data protection as an operational standard, not an afterthought. Every layer of your account — from login to payment — is built around keeping your information contained and verifiable. Here is what that looks like in practice.

SSL Encryption on Every Page

All data exchanged between your device and our servers is encrypted via SSL. This applies during login, wallet linking, and every session you spend in the lobby, including crash and live table rooms.

Payment Data Isolation

Your bKash, Nagad, and Rocket details are passed directly to the payment processor and are not stored on our lobby servers in full. Only a masked reference is retained for transaction records.

Account Access Logs

Every login to your account generates an access log tied to device and session time. If we detect an unusual login pattern, your account is flagged and we contact you through your registered number.

Third-Party Data Limits

Game studios like Pragmatic Play and Evolution receive only the session token needed to load a game. They do not receive your wallet details or full account profile under our data-sharing rules.

99nbaji What Information We Collect and Why

What Information We Collect and Why

When you open an account at 99nbaji, we collect the details needed to verify your identity and process transactions through bKash, Nagad, or Rocket. This includes your name, contact number, and mobile wallet reference. We also record session activity — the games you browse, whether that is crash titles like Crash Skyward or live table rooms — to keep your account secure

and personalise your lobby view. We do not sell your data to third parties. Information shared with payment processors is limited strictly to what is needed to complete your transaction. Access to your stored data is restricted to authorised team members only.

PRIVACY HELP PATHS

Get Help With Your Privacy Concerns

If something about your account data does not feel right, or you want to request a change, these are the channels to reach us. We handle data queries separately from general account support so your request gets to the right place without delay.

Data Request Channel Submit a formal request to access, correct, or delete your account data. We respond through the same contact detail you registered with, such as your bKash-linked number.
Account Wallet Queries If you believe your Nagad or Rocket wallet reference was stored incorrectly, contact account support directly. We verify and update wallet details after identity confirmation.
Cookie and Tracking Settings You can manage cookie preferences from your browser settings at any time. Disabling non-essential cookies does not lock you out of your account or affect your deposit flow.

Key Privacy Terms, Plainly Explained

These are the terms that appear most often in privacy documents. Knowing what they actually mean helps you make informed choices about your account.

01
What is personal data in the context of an online account?

Personal data is any information that identifies you — your name, phone number, mobile wallet reference, or IP address. It covers both what you provide directly and what is recorded automatically during sessions.

02
What does KYC mean and why does it affect my account?

KYC stands for Know Your Customer. It is an identity verification process that confirms your details match your registered wallet. Completing KYC is usually required before withdrawals are processed.

03
What is a cookie and how is it used here?

A cookie is a small file saved to your browser that records session preferences, like your last-visited game category. We use cookies to keep your lobby experience consistent across visits.

04
What is data retention and how long is my information kept?

Data retention refers to how long we store your account information after it is collected. We keep records for the minimum period required by our operational and legal obligations, then delete or anonymise them.

05
What is a privacy policy and is it different from these terms?

A privacy policy is a formal document stating what data is collected, how it is used, and your rights over it. This page is a plain-language companion to that formal document, not a replacement for it.

06
What does 'consent' mean in data terms?

Consent means you have actively agreed to a specific use of your data. For optional features — such as marketing messages — we ask for consent separately and you can withdraw it at any time.

Your Privacy Questions, Answered

Real questions about how your data works at 99nbaji — covering account access, wallet privacy, and what you can ask us to do with your information. Availability of certain features depends on your local law and eligible regions in Bangladesh.

Yes. You can submit a data deletion request through our support channel. We process these requests after verifying your identity via your registered contact number or mobile wallet reference. Some records are kept for mandatory compliance periods before full deletion.

No. Your bKash, Nagad, or Rocket payment details are never passed to game studios like Pragmatic Play or Evolution. Studios receive only the session token needed to load your game — nothing from your wallet profile.

We log every login by device and session timestamp. If a login occurs from an unfamiliar device or unusual location, we flag your account and reach you through your registered mobile number before any further access is allowed.

Your data is retained for a minimum period in line with our operational requirements. After that period, personal details are deleted or anonymised. You can also request early deletion — see our data request channel above.

Essential cookies are required for the account and lobby to function — they handle session continuity and login security. Non-essential cookies, such as those used for analytics, can be declined through your browser settings without affecting your deposit or game access.

The same SSL encryption and session-logging apply whether you access your account on a mobile browser or desktop. Your bKash or Rocket wallet link is stored in the same masked format regardless of the device you use.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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